# Callifly

> Callifly is a multichannel AI voice platform that automates customer service 24/7 — phone, email, SMS, WhatsApp, and chat — from a single knowledge base.

## About

Callifly ("Cali") is a French AI company founded in 2024 by Loïc Sitbon and Tancho Markovik. Its product is an AI voice and multichannel agent that qualifies incoming customer requests, handles tier-1 support, and escalates intelligently — without human intervention.

The platform integrates with Shopify, Zendesk, HubSpot, Salesforce, and custom CRMs. It supports 160+ languages and is trained on industry-specific vocabularies from day one.

## Key capabilities

- Inbound phone: welcome, qualify, resolve, smart transfer, appointment booking
- Email: automated replies, ticket follow-up, escalation
- SMS: confirmations, reminders, NPS collection
- WhatsApp: conversational support, product catalogue, NPS
- Chat: live widget for websites
- Real-time analytics and weekly voice briefings
- Continuous learning from every interaction
- GDPR-compliant, data hosted in Europe, end-to-end encryption

## Sectors

- **E-commerce** — order tracking, abandoned cart recovery, returns (−65% manually handled tickets)
- **Recruitment & HR** — candidate pre-qualification, interview scheduling (2× more interviews booked)
- **IT services / MSP** — tier-1 support, incident notifications, N2/N3 escalation (−50% support load)
- **Real estate** — lead qualification, listing responses, visit scheduling (3× more qualified leads)

## Pricing

Starts at €10 free credit, no commitment, no credit card required.
Full pricing: https://callifly.com/tarifs/

## Pages

- [Home](https://callifly.com/)
- [Features](https://callifly.com/fonctionnalites/)
- [Pricing](https://callifly.com/tarifs/)
- [E-commerce](https://callifly.com/ecommerce/)
- [Real estate](https://callifly.com/immobilier/)
- [IT services](https://callifly.com/infogerance/)
- [Recruitment](https://callifly.com/recrutement/)
- [Blog](https://callifly.com/blog/)
- [About](https://callifly.com/a-propos/)
- [Full AI context](https://callifly.com/llm.md)

## Contact

hello@callifly.com
https://dashboard.callifly.com