During the day, as backup
At peak hours or when the team is in a meeting, the agent absorbs the overflow so no call goes unanswered.
AI Answering Service
An AI answering service, active day and night
An AI-run answering service picks up every call, whether it comes in at lunchtime, on a Sunday, or on a public holiday. No busy line, no call sent to voicemail: Callifly's voice agent answers, qualifies the request and transfers to the right person when needed.
Unlike an outsourced human answering service, coverage doesn't depend on a shift schedule or an hours package: it's continuous by design.
100 free credits · No commitment · Live in 5 minutes
24/7
coverage, weekends and holidays included
No
subscription
subscription
5 min.
to set up your agent
Coverage
What an AI answering service covers
The same logic applies at any hour: answer, understand the request, act or transfer.
Evenings and nights
A call at 9pm gets the same quality of response as a call at 11am, with no human on-call rota to organize.
Weekends and holidays
No closed day cuts off the line: a call on a Sunday or a bank holiday is handled exactly like a business day.
Pricing
How much an AI answering service costs
At Callifly, there is no subscription: €0.25 excl. VAT per voice minute, pay only for what you use. No hours package to exceed: the amount follows real voice minutes, up or down.
For a business receiving 100 to 300 voice minutes a month, the total budget usually falls between €25 and €75 all in. Full detail, with a per-channel calculator (voice, SMS, chat, WhatsApp, email), is on the pricing page.
Compared with an outsourced human answering service, the usage-based model usually comes out ahead: a quiet month costs less, a busy month never exceeds a pre-negotiated flat fee.
Comparison
Human and AI answering services: what changes
Outsourced human answering service
- Coverage organized by shift or on-call rota, rarely continuous without an extra fee
- Often billed as an hours package, with overage billed separately
- A spike of simultaneous calls can still saturate the line despite the coverage
Callifly AI answering service
- Continuous coverage by design, with no shift schedule to define
- Billed on real usage, with no hours package
- Several simultaneous calls handled with no queue
Setup
Setting up your answering service
Your existing number is redirected to the agent, scripts are written with you from real requests, and the service is live within a few days.
1
Number and scripts
Your reception number is redirected to the agent with no change for your customers. Scripts cover common requests and escalation cases.
2
On-call rules
You define who gets notified, and how, when a call goes beyond what the agent can handle alone, including outside business hours.
3
Going live
The service is live within a few days. Every call, its transcript and its outcome stay available from the dashboard.
FAQ
Frequently asked questions
Is an AI answering service really available 24/7?
Yes. The agent doesn't depend on a team schedule: it answers nights, weekends and holidays with the same quality of handling as during the day.
What happens with an urgent or sensitive request?
Escalation cases are defined with you. An urgent or sensitive request is transferred to an on-call human, with a written summary of the call.
How much does an AI answering service cost per month?
No subscription, €0.25 excl. VAT per minute, pay only for what you use. For a business receiving 100 to 300 voice minutes a month, the total budget is around €25 to €75 all in. Full detail on the pricing page.
Can we keep our existing number?
Yes. Your current number can be redirected to the agent, so your customers never need to dial a new one.
Live in 5 minutes
A line that always answers
Your AI answering service is already waiting
5 min.
to get started
$0
to try it
24/7
from day one
100 free credits
No commitment
Live in 5 minutes